BTGuard

User Rating Average: BTGuard Review, 4.8 out of 10 based on 66 ratings (see user reviews):


BTGuardWebsite: www.btguard.com
Price: $9.95 / Month
Our Rating: – 65%
Protection: 4/5
Software / GUI:
3/5
Features:
3/5
Speed:
2.5/5
Ease of Use:
5/5
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Service: BTGuard comes in two flavors (and prices):-

As a Bittorrent Proxy – BTGuard’s paid proxy service ($6.95 / Month), through which you pass your download traffic, hides the IP-addresses of its users from the public and any tracking will see the BTGuard IP address rather than your own and therefore your identity effectively stays hidden from view.

As a VPN Service – BTGuard’s VPN service ($9.95 / Month), operates much like any other VPN, securing your internet connection and rendering your web browsing and other net services anonymous. The server network is limited to Canada, Netherlands(EU) and Singapore so pick the nearest server to your location, P2P downloads should then be at least reliable and secure.

Privacy: BTGuard does not log customer IP addresses or customer usage. See their Policy/Terms/FAQ

Our Thoughts: We tested the VPN service (not the proxy service) and it’s a basic, no frills affair. Set-up is easy and BTGuard works via the standard OpenVPN GUI. However, we found connecting via PPTP instead slightly increased the server speeds. We also found the Canada server very overloaded and slow at times and experienced more consistent results connecting via the EU server.

If only occasional/light P2P file sharing is your thing the EU server should work ok. However, if you are looking for more, you may find the limited server network restricting (For example, it’s no good for US or UK online TV network streaming).

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BTGuard User Reviews

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BTGuard Speed Test

Below you can see our testing results for BTGuard. For more details of how we conduct our speed tests go to VPN Speed Tests.

Test PC #1 – United States – OS (Mac OSX) – ISP (Cox)

SpeedTest.net (Chromium) Location Ping Download Upload
Not Using VPN United States 24 22.53 7.2
PPTP EU 166 4.14 2.99
PPTP Canada 101 1.24 1.33
Download Test (Curl) Location File Size Av. Speed/sec Time/mins
Not Using VPN United States 620M 1841K 05:44
PPTP EU 620M 520K 20:19
P2P Test (Transmission) Location File Size Av. Speed/sec Time/mins
Not Using VPN United States 729.1Mb 1.58Mb 07:41
PPTP EU 729.1Mb 0.73Mb 16:20
PPTP Canada 729.1Mb 0.27Mb 45:09

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Test PC #2 – United Kingdom – OS (Win 7) – ISP (Sky)

SpeedTest.net (Firefox) Location Ping Download Upload
Not Using VPN United Kingdom 32 10.56 0.94
OpenVPN EU 41 9.94 0.84
Download Test (Curl) Location File Size Av. Speed/sec Time/mins
Not Using VPN United Kingdom 620M 1241k 09:00
OpenVPN EU 620M 1174k 12:01
P2P Test (uTorrent) Location File Size Av. Speed/sec Time/mins
Not Using VPN United Kingdom 695Mb 1.1Mb 10:22
OpenVPN EU 695Mb 1.0Mb 11:05

Tips: If you’re having trouble with connecting, but not actually seeing your IP address change, try checking the option in your VPN settings to “use the VPN for all traffic” (or similar wording). That isn’t specified in some of the instructions and we had this trouble in a couple instances with PPTP connections. Checking that solved the problem.

The Canada server seems to be under heavy load and a bit slow.

PPTP via their EU server seems to have the best and most consistent speeds, especially from the US. We found that OpenVPN seems to sacrifice performance quite a bit when connecting from the US. In Europe though, OpenVPN still seems to provide great speeds when connecting to the EU server.

Note: The handshake protocol (MSCHAP_V2) used by many PPTP connections has been cracked and therefore PPTP could now be considered unencrypted. For maximum security use OpenVPN or L2TP.
https://www.cloudcracker.com/blog/2012/07/29/cracking-ms-chap-v2/

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Article last updated: April 15, 2014 by vpnadmin

72 Responses to “BTGuard Review”

  1. Protection
    Reliability
    Speed
    Support
    Price

    The service is fast, I’ve had no issues come up as far as privacy is concerned and I was achieving must faster speeds using the OpenVPN connection. I am currently in the southeastern united states and am on a 100mbps fiber connection. I have had no issues maxing out my bandwidth using btguard. People complain about tech support yet if you know what you’re doing you’ll likely never need it. If it’s a real issue you’re having everyone will likely have the same issue and BTGuard will inform you. They’re not going to help you with your own network configuration woes. I have used it on all corners of the country on all types of connections (even mobile) and I have zero complaints about available bandwidth. I demand a lot for what I do and I dedicate much activity through BTGuard and it has yet to fail me. I feel that they could afford to bring the price down a little bit but considering the security and privacy you get through BTGuard I’m comfortable with paying the $9.99 monthly fee. I cannot attest to the proxy service as I have only used the VPN portion. Cancellation is easy. Just log into your account and cancel…. I see some complaining about how you’re locked into a reoccurring billing cycle. Laziness to click a button when you’re finished doesn’t justify a complaint.

    Reply
  2. Protection
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    I would not buy this service again. I tried to contact them TWICE many months ago with a legitimate support question, and they completely ignored me. I refuse to do business with a company that has blatant disrespect for the people that pay them. If they can’t even ACKNOWLEDGE A SUPPORT QUESTION, regardless whether they can help with it, then they are simply a faceless ripoff company and I would NEVER pay them again for such ignorance.

    Do NOT buy from these people. They are claiming to provide support but do not have any. They are just taking people’s money and leaving them to fend for themselves. When I pay for something I expect at least an acknowledgement when I need to open a support ticket. Their support does not exist at all.

    Reply
  3. Protection
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    I don’t get it I have been using BTGuard VPN for the last two months and its rock solid hasn’t crashed once, it never goes down and is safe. It’s cheap, short money for a great product and great protection. Speed wise its not the fastest, I get about 3Mbs most of the time. I got a six month license but will be renewing for an entire year, again BTGuard VPN is a great product at a great price.

    Reply
  4. Protection
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    I had BTGuard for 6 months. Three months it did not work at all, nomather what i tried. Their helpdesk is shit. …What helpdesk??? I – and many users whit me (check Google) – send emails to their helpdesk and never get a response.

    Reply
  5. Protection
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    To all the people complaining about slow speeds in the US, you may want to upgrade your ISP speeds or you may have already been throttled for being an idiot.. I always max out my bandwidth on downloads. I sit anywhere from 1mbs to 2mbs when Dling torrents while on or off the VPN service. Have never tried their support line as I have never needed it. Protection is perfect. Reliability – have only had it d/c once on me. I will be checking out a few other VPN services before I decide on one for a full year. So far BTguard is on my top 3 list.

    Reply
  6. Protection
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    Very slow from US. I’d love to seed but I cant until I take the proxy off.

    Reply
  7. Protection
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    I have been using BTGuard for about 6 months. I have never received a letter. It disconnects often so i use VPN Watch. I am looking for other options. It is often very slow. I am out of the United States. I get speeds usually between 2kb/s….average 50kb/s and max out at 300kb/s.

    Reply
  8. Protection
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    Works just fine and torrents run at max speed. Tech support could be better organised on the web site. Encryption module (if used) causes failure of udp trackers, but this is not necessary unless ISP throttling is an issue.

    Reply
    • Protection
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      Thanks for the note on forced encryption causing udp trackers to fail. I didn’t know that was the issue. Cheers!

      Reply
  9. Protection
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    Quick and easy setup, speeds is good so good i can max out my bandwidth and it’s cheap.

    Reply
    • Protection
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      You must be on a 56K america online connection…

      I can torrent through TOR faster than with btguard. I’m still waiting for my refund btw!!!!!!!!!!!!!

      Reply
  10. Protection
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    Same also setup VPN and configured all and opened fw and port settings . Still slower than all getout , lucky to get 50 kb/s and just pulling up google is faster on my android w/ 3g . NOT RENEWING

    Reply

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