TorGuard

User Rating Average: TorGuard Review, 7.3 out of 10 based on 27 ratings (see user reviews):


TorGuard.netWebsite: www.torguard.net
Price: From $4.99 / Month. (If purchased via 12-month plan) Accepts Bitcoins.
Coupon / Promo: 20% Off* use promo code BestVPNForYou (case sensitive)
Our Rating: – 91.6%
Protection: 5/5
Software / GUI:
4.5/5
Features:
4/5
Speed:
4.5/5
Ease of Use:
4.5/5

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Protocols: OpenVPN, PPTP and L2TP

Service: TorGuard offers a VPN service to anonymize your internet connection via multiple servers across 33 countries: United States, United Kingdom, Canada, Netherlands, Norway, Iceland, India, Germany, Turkey, Russia, Romania, Switzerland, Australia, New Zealand, Brazil, Hong Kong, Japan, and Singapore.

P2P/Torrents allowed on servers in Netherlands, Canada, Russia, Romania, Switzerland, Iceland, Norway.

The client software has recently been updated to Viscosity, a feature rich client where you can check the status of your connection, easily switch servers, auto start and reconnect and more.

  • Windows and Mac – “Lite” OpenVPN client (portable version) and Pro Viscosity (most popular)
  • Linux (one of the only fully working linux gui apps we’ve seen)
  • Android – The TorGuard app is available on Google play and is compatible with almost every android 4.0 device. PPTP and L2TP are supported for older devices.
  • iPhone and iPad – For non-jailbroken devices, PPTP and L2TP are supported. For OpenVPN your device must be jailbroken.

Includes easy Torrent Proxy setup software that adds the optimal proxy settings to torrent clients like Deluge, utorrent, Bittorrent and Vuze. The software is compatible with Windows, Mac, and Linux.

Server status page shows real-time overview of servers where you can check if there’s any known issues and what protocols are available on each server.

TorGuard’s new Stealth VPN service enables you to bypass DPI firewalls and unlock access to/from countries like China, Iran and the UAE.

One particularly handy feature with Torguard is they also allow up to 5 simultaneous connections per VPN account.

TorGuard also offers bittorrent proxy and seedbox options.

Additional Services
DD-WRT Router and Streaming TV box store

Offers a wide variety of DDWRT and Tomato Routers that come pre-configured and ready to “plug and play”.

Anonymous PGP encrypted email service

Privacy: TorGuard does not keep logs of customer activity, store IP’s or time stamps. See their Policy/Terms/FAQ

Coupon / Promo:* We have negotiated a special discount of 20% with TorGuard. Insert the TorGuard promo code BestVPNForYou (case sensitive) just before the checkout to receive your discount.

Our Thoughts: We tested the VPN service only and results in our speed tests were decent. If you want to anonymize your torrent downloads this definitely does the job.

The Viscosity software client is slick and very easy to use and we particularly liked the server status details pop-up.

Torguard has been rapidly improving and expanding all aspects of their services, so we expect it to keep getting better over time. We also experienced excellent support responsiveness, and they seem to be very helpful in quickly addressing any issues, concerns, feedback, or technical problems.

The 5 simultaneous connections feature is really a huge and unique plus for many people from a flexibility standpoint, especially given the ever increasing use of mobile devices.

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See our Best VPN for Torrents

Disclaimer: Know the laws in your country and locality. BestVPNForYou.com do not suggest, condone, or practice the violation of national or international copyright law. That being said, we do support fundamental reforms of copyright laws as proposed by the Pirate Party political and activist organizations around the world.

Click here to see our Review Disclosure Policy.

TorGuard User Reviews

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TorGuard Speed Test

Below you can see our testing results for TorGuard. For more details of how we conduct our speed tests go to VPN Speed Tests

Test PC #1 – United States – OS (Ubuntu 12.04) – ISP (Cox)

SpeedTest.net (Iron) Location Ping Download Upload
Not Using VPN United States 24 27.85 8.31
OpenVPN Romania 219 7.69 3.52
OpenVPN Netherlands 182 8.19 3.74
Download Test (Curl) Location File Size Av. Speed/sec Time/mins
Not Using VPN United States 783M 1514k 08:49
OpenVPN Romania 783M 1035k 12:54
OpenVPN Netherlands 783M 1127k 11.51
P2P Test (Transmission) Location File Size Av. Speed/sec Time/mins
Not Using VPN United States 698.3Mb 1.77Mb 06:35
OpenVPN Romania 698.3Mb 1.45Mb 08:03
OpenVPN Netherlands 698.3Mb 1.57Mb 07:25

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Test PC #2 – United Kingdom – OS (Win 7) – ISP (Sky)

SpeedTest.net (Firefox) Location Ping Download Upload
Not Using VPN United Kingdom 32 10.56 0.94
OpenVPN Romania 89 9.75 0.87
OpenVPN Netherlands 42 9.94 0.88
Download Test (Curl) Location File Size Av. Speed/sec Time/mins
Not Using VPN United Kingdom 783M 1240k 10:46
OpenVPN Romania 783M 1193k 11:11
OpenVPN Netherlands 783M 1153k 11:35
P2P Test (uTorrent) Location File Size Av. Speed/sec Time/mins
Not Using VPN United Kingdom 701Mb 1.1Mb 10:42
OpenVPN Romania 701Mb 1.0Mb 11:35
OpenVPN Netherlands 701Mb 0.85Mb 14:06

Note: The handshake protocol (MSCHAP_V2) used by many PPTP connections has been cracked and therefore PPTP could now be considered unencrypted. For maximum security use OpenVPN or L2TP.
https://www.cloudcracker.com/blog/2012/07/29/cracking-ms-chap-v2/

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Article last updated: May 19, 2014 by vpnadmin

30 Responses to “TorGuard Review”

  1. Protection
    Reliability
    Speed
    Support
    Price

    Not sure what to expect speedwise out of a vpn as this is my first stab at it but I’m on a 100Mb connection and the most I can get out of torguard is 7. I’ve tried multiple servers and it doesn’t change much. I want the anonymity of a vpn but this seems like way too much of a drop to me. Depending on what part of the country (Canada) I choose without vpn, I average between a low of 55Mbps up to 115Mbps. On Torguard, the MOST I have gotten is 7.42Mbps.

    Think I should maybe look at alternatives.

    By the way – the response here from “TGAdmin”, presumably a Torguard employee is horrid. What a way to talk to a customer – former or not. That kind of response alone makes me want to cancel my service.

    Reply
  2. Protection
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    Wow. I’m seriously impressed! I’ve tried over 5 diff vpn providers in the past few months, honestly TorGuard is one of the best out there. I’m using both the vpn and proxy getting excellent speeds on both. The VPN is a little faster, but I can still get max 3MB/s (that’s right, megabytes) on proxy downloads. On the netherlands VPN, I’ve hit 20mb down speeds and on the usa servers I can max my connection at about 30.. The support answers my tickets so far right away and is very informative and pleasant to deal with. I wish my ISP was this awesome.

    Reply
  3. Protection
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    Terrible support. Slow servers and for a dedicated torrent site they SURE HATE WHEN YOU USE TORRENTS.

    Reply
  4. Protection
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    Great service, been using it for a while. One thing to note on Mac OS X ML, I find that OpenVPN client dns leakage is less than when using PPTP, and former tends to report only the OpenDNS servers that I actually point to, which is fine.

    Reply
  5. Protection
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    Awfully slow speeds for me. A mere fraction of what I get without VPN; like 1Mbps instead of 28.
    Absolutely the worst customer service I’ve ever come across. One guy there is actually abusive and insulting.
    On top of that they have intermittent DNS leaks when I tested on DNSLeaktest. Not all the time, but I found about 30-40% of the time I’d get a leak to my own ISPs servers as well as the Google ones they use at Torguard. Several times there was no leak when first connected via VPN, but then an hour or two later another check would reveal a DNS leak had crept in.
    I could deal with the slow speeds for the low price, but the DNS leaks on top of that clinched it for me that they were not the service I wanted. I asked for my money back based on their 30-day guarantee and was told they had processed a refund. The refund never materialised. Two follow up emails were ignored so now I’ve had to file a dispute through PayPal. Stay away from these clowns. They’re nothing but trouble.

    Reply
  6. Protection
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    Excellent vpn all around… easy to setup, fast speed, and so far good support. Thanks!

    Reply
  7. Protection
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    really happy w my proxy service so far… I’m getting 4mb download speeds from the Netherlands proxy. while I haven’t tried any of the others this is the fastest proxy service i’ve used so far. $5 a month never went so far when protecting your privacy. Thanks guys.

    Reply
  8. Protection
    Reliability
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    Price

    Wow. So I got the 50% deal and was excited. However, my credentials only allowed me to use the Android version. The desktop version would not work for me. So I’ve been contacting support every couple of days for a few weeks. The told me to submit a ticket. Every time I would try, the website would keep asking me for my login info on every step of the process and my ticket would not be submitted (even though I’m 100% I had the correct login info). Sometimes I would get farther in the process than others without being interrupted to requiring my login info again. It was super frustrating. No matter how hard I tried, I could not submit a ticket. Tried on different computers and browsers. Then their support would tell me to email “support@torguard.net” and that would solve the problem. I sent emails dozens of times and no response. They said they were not receiving my emails. This whole process went on for over a month. I kept getting the run around and received the exact same responses every time such as “my superior is going to fix this today”. Anyway, I’ve been trying to get my money back, but of course. I finally spend about 30 minutes today trying to submit a ticket. After dozens of times (and resubmitting tickets all of those times), I was finally able to submit ONE ticket and maybe I’ll get my money back. Who knows? I’ve used many different VPNs, and this was by far the worst experience. Broken product. Broken website. Horrible Support.Good luck.

    Reply
    • Protection
      Reliability
      Speed
      Support
      Price

      @Mantis

      This reason you didn’t get a reply for months is because you were sending mail to “techsupport@torguard.net”, an invalid email address. Our support team told you this maybe 10 times?

      We replied to all your tickets, and you never replied back. Telling our staff, “your shit is broke” doesn’t help in the troubleshooting process either.

      Your refund was issued days ago, however you are still not aware because you don’t check your email.

      We highly suggest you take some beginner computer lessons. This will teach you how to use things like email, logins, passwords, and explain how to install programs:

      http://www.meganga.com/

      While our service is extremely easy to use, you will need to have basic computer skills to operate our website.

      Reply
  9. Protection
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    Their service is ok, but unfortunately is you test it very very hard you find out that they do not fullfill everything they promise… Several servers for VPN have leaks. I tested all the VPN servers here http://www.dnsleaktest.com/ and I find out that more tha 50% of them leaked and I was petrified to find out my ISP. But there are some servers like Switzerland, New Zealand and one in USA which does not leak. So realibilty unfortunately is not their main advantage.

    Reply
    • Thanks for leaving a review.

      Re: the DNS leak issue. We hadn’t noticed any problems from our end, and just tested all Torguard servers again for leaks after seeing your comment. Still no issues detected on this end.

      Something to keep in mind is Windows itself is often the culprit, not necessarily the servers, and the positive leak results on dnsleaktest may not always be real. See more here:

      DNS leaks

      Reply
  10. Protection
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    Great support – great speeds, i tried a good few around and Torguard came out top.

    Reply

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