PureVPN

PureVPN
Overall User Rating – (Jump to user reviews)


Website: www.purevpn.com
Price: From $4.16 / Month. (If purchased via 12-month plan) Accepts Bitcoins.
Our Rating: – 93.4%
Protection: 4/5
Software / GUI:
4.5/5
Features:
5/5
Speed:
5/5
Ease of Use:
4.5/5

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Service Overview and Reviews

Protocols: PPTP, SSTP, L2TP, OpenVPN

Service: PureVPN provides a paid VPN service with 500+ servers in 141+ different countries. Unlimited server switches with unrestricted speed across the whole network.

IPs are shared with unlimited data transfer and P2P traffic is allowed on certain servers.

The PureVPN Software is excellent with some great features, including a traffic log chart, auto-reconnection and split tunnelling allowing you to direct certain traffic through the VPN tunnel while sending other traffic directly through your local network’s default gateway.

Easy step-by-step tutorials guide you through set-up for Windows, Mac, Linux, iphone and Android.

Up to 5 multi logins enables you to connect all your devices.

The PureVPN business package offers a dedicated secure connection server with 10,000 GB bandwidth. Easy set-up and dedicated support.

Privacy: PureVPN do not log any user activity (sites visited, DNS lookups, emails etc.) See their Policy/Terms/FAQ

Note: PureVPN log access attempts to their servers (for security and troubleshooting). These are kept for 5 days. To prevent fraudulent sign-ups PureVPN may ask for a verification document as part of their sign-up process.

Our Thoughts: PureVPN provides a great service with a good server choice, excellent speeds and very good customer support. The client software is very slick and easy to use and comes with loads of add-on features. Excellent value if purchased via the 12-month option.

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PureVPN User Reviews

GD Star Rating
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Please rate PureVPN from your own experience via the form at the bottom of this page.

PureVPN Speed Test Results

PureVPN Speed Test

Below you can see our testing results for PureVPN . For more details of how we conduct our speed tests go to VPN Speed Tests.

Test PC #1 – United States – OS (Mac OSX) – ISP (Cox)

SpeedTest.net (Iron) Location Ping Download Upload
Not Using VPN United States 39 23.57 8.50
PPTP Netherlands 166 6.97 7.24
PPTP United States 32 17.15 6.61
PPTP United Kingdom 184 5.61 4.51
PPTP Canada 94 16.25 5.46
PPTP Sweden 229 4.64 6.27
Download Test (Curl) Location File Size Av. Speed/sec Time/mins
Not Using VPN United States 620M 1682K 06:19
PPTP Netherlands 620M 1175K 08:59
PPTP United States 620M 1470K 07:11
PPTP United Kingdom 620M 767K 13:47
PPTP Canada 620M 1183K 08:56
PPTP Sweden 620M 790K 13:23
P2P Test (Transmission) Location File Size Av. Speed/sec Time/mins
Not Using VPN United States 729.1Mb 1.67Mb 06:55
PPTP Netherlands 729.1Mb 1.0MB 12:23
PPTP Sweden 729.1Mb 1.31Mb 09:16
PPTP Canada 729.1Mb 1.61Mb 07:33

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Test PC #2 – United Kingdom – OS (Win 7) – ISP (Sky)

SpeedTest.net (Firefox) Location Ping Download Upload
Not Using VPN United Kingdom 32 10.56 0.94
PPTP Netherlands 48 10.11 3.28
PPTP United States 112 6.08 0.58
PPTP United Kingdom 41 10.17 3.35
PPTP Canada 108 8.73 2.11
PPTP Germany 67 7.23 2.85
Download Test (Curl) Location File Size Av. Speed/sec Time/mins
Not Using VPN United Kingdom 620M 1241k 08:31
PPTP Netherlands 620M 990k 10:41
PPTP United States 620M 480k 22:01
PPTP United Kingdom 620M 1144k 09:15
PPTP Canada 620M 863k 12:15
PPTP Germany 620M 434k 24.21
P2P Test (uTorrent) Location File Size Av. Speed/sec Time/mins
Not Using VPN United Kingdom 695Mb 1.1Mb 10:22
PPTP Netherlands 695Mb 1.1Mb 10:36
PPTP Germany 695Mb 0.94Mb 12:45

Tips: P2P is not permitted on all servers, but they have a decent selection of several designated P2P servers.

Note: The handshake protocol (MSCHAP_V2) used by many PPTP connections has been cracked and therefore PPTP could now be considered unencrypted. For maximum security use OpenVPN or L2TP.
https://www.cloudcracker.com/blog/2012/07/29/cracking-ms-chap-v2/

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33 Comments

  1. Protection
    Reliability
    Speed
    Support
    Price

    Paid for their 3 day trial, however could not even last 24 hours, then requested cancellation. Note that PureVPN do NOT provide satisfaction guarantee/refund for their paid trial. PureVPN windows client provided awful speeds – about only a third what you would normally get from other VPN providers – and dropouts. Servers in my country (Australia) were slower than servers in other countries. Full feedback was provided when requesting cancellation on the first day, however NO contact from Support over the following 2 days before the trial ended. Even now, a month after the trial, nothing from Support. Won’t use PureVPN again.

    Reply
    • @Chris, It is to inform you that we offer a 3 day money back guarantee but conditions apply. In order to make sure provision of non black listed IPs those conditions are applied. If you think you qualify for refund please contact us via email and you will be assisted accordingly.
      Best Regards,
      Q. Nauman M.
      Manager Customer Service & Support
      PureVPN

      Reply
  2. Protection
    Reliability
    Speed
    Support
    Price

    Paid for a months VPN service
    1)live support threatens to terminate my account without refund if i ask if torrents can be downloaded!

    2)for downloading from file hosting such as rapidgator worked well , good speed

    3) buggy software interface , they release updates seem to gave fixed it.
    adding dedicated ip and swithcing between to dynamic ip major pain

    4)price seems cheap to use as a vpn for browsing webpages

    5) at times speed sucks due to server load

    6) they don’t offer discount it seems but the webpage randomly gives 10 percent off

    7) Rigid inflexible poor billing, after taking a years vpn plan , they refuse to add a dedicated ip for 6 months to it

    8) live customer support seems to take 5 mins to type each reply! good god!

    9) asked for a refund moving to Ibvpn instead

    Reply
    • Hi Abhishek,
      1. Please confirm did you use any Translating tool or something as we do not threat about torrents but have a very friendly canned message in our live chat which any body may ask and check. Also we have mentioned our torrents policy on our website so how could we threat over it.
      2. Thanks for the feedback about speed.
      3. Unlike other providers we offer access to our all Shared Servers with Dedicated IP account for which customer needs to switch between servers. And as per your requirement you need to switch between servers to change the IP.
      4. Price is not only for browsing the web pages but you may use our service for any purpose and you will feel the difference.
      5. As PureVPN offers 300+ servers, we have already applied load balancing technique so you could not get any complaint of “Server Overloaded”. Must want to let you know that slow speed may be caused by multiple factors i.e. your internet connection speed, firewall settings, geo distance from VPN server etc.
      6. We have been offering 65% discount already on our website, what else do you need?
      7. You added order for annual Shared IP >> then availed 10% extra discount over it >> then asked for $24 more discount for dedicated IP i.e. product of $73.95 in just $44.95. Even after that you were offered 6 month dedicated IP in that amount but you did not avail.
      8. Yes, as unlike others we have not applied auto bots on our live chat but the humans who read your message first then reply you accordingly and type it manually.
      9. You were refunded as per your request.
      Best Regards,
      Q. Nauman M.
      Manager Customer Service & Support
      PureVPN

      Reply
  3. Protection
    Reliability
    Speed
    Support
    Price

    Very good vpn service. Best software I’ve tried so far and speeds are very good.

    Reply
  4. Protection
    Reliability
    Speed
    Support
    Price

    I would like to thank to Nauman who gave his endless support to solve my issue
    thanks purevpn customer online service team

    Reply

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