PrivateInternetAccess

User Rating Average: Private Internet Access Review, 7.6 out of 10 based on 17 ratings (see user reviews):


PrivateInternetAccess.comWebsite: www.privateinternetaccess.com
Price: From $3.33 / Month. (If purchased via 12-month plan) Accepts Bitcoins and Ripple.
Our Rating: – 85%
Protection: 5/5
Software / GUI:
3/5
Features:
3.5/5
Speed:
4.5/5
Ease of Use:
4.5/5

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Protocols: Open VPN, PPTP plus L2TP/IPsec.

Service: PrivateInternetAccess offers a paid VPN service with 900+ servers in 10 countries. Multiple servers are available in the US.

The software is installed using the normal OpenVPN GUI and there is a TCP option for each server. Set-up for PPTP is via control panel. Also compatible with Mac, Linux and Android.

PrivateInternetAccess utilize shared IP addresses rather than dynamic or static IPs, so it should not be possible to match a user to an external IP.

They allow up to two simultaneous connections, so users using OpenVPN can also multi-hop which enables the highest levels of anonymity.

Use up to 5 devices simultaneously.

Privacy: No traffic or request logs are kept and they maintain they cannot match a user to any activity on their system as they utilize shared IPs. See their Policy/Terms/FAQ

Our Thoughts: This is a rapidly expanding VPN service with very good speeds across their network and they are hard to beat on price for the longer term plans. Privacy is placed at a premium and you can pay using decentralized currencies such as Bitcoins or Ripple.

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PrivateInternetAccess Speed Test

Below you can see our testing results for PrivateInternetAccess. For more details of how we conduct our speed tests go to VPN Speed Tests

Test PC #1 – United States – OS (Ubuntu 11.10) – ISP (Cox)

SpeedTest.net (Firefox) Location Ping Download Upload
Not Using VPN United States 32 18.83 7.22
OpenVPN Netherlands 196 6.94 6.02
OpenVPN United States 40 12.64 6.94
OpenVPN United Kingdom 179 7.9 4.84
OpenVPN Canada 123 4.32 4.00
Download Test (Curl) Location File Size Av. Speed/sec Time/mins
Not Using VPN United States 783M 1640k 08:08
OpenVPN Netherlands 783M 1256k 10:37
OpenVPN United States 783M 1204k 11:05
OpenVPN United Kingdom 783M 1222k 10:55
OpenVPN Canada 783M 1377k 09:41
P2P Test (Deluge) Location File Size Av. Speed/sec Time/mins
Not Using VPN United States 703.1Mb 1.6Mb 06:57
OpenVPN Netherlands 703.1Mb 1.59Mb 07:23
OpenVPN United States 703.1Mb 1.62Mb 07:14
OpenVPN United Kingdom 703.1Mb 1.61Mb 07:16
OpenVPN Canada 703.1Mb 1.52Mb 07:44

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Test PC #2 – United Kingdom – OS (Win 7) – ISP (Sky)

SpeedTest.net (Firefox) Location Ping Download Upload
Not Using VPN United Kingdom 32 10.56 0.94
OpenVPN Switzerland 59 8.37 0.89
OpenVPN United States 107 9.12 0.87
OpenVPN United Kingdom 41 9.92 0.89
Download Test (Curl) Location File Size Av. Speed/sec Time/mins
Not Using VPN United Kingdom 620M 1241k 08:31
OpenVPN Switzerland 620M 1119k 09:27
OpenVPN United States 620M 899k 11:45
OpenVPN United Kingdom 620M 1141k 09:16
P2P Test (uTorrent) Location File Size Av. Speed/sec Time/mins
Not Using VPN United Kingdom 695Mb 1.1Mb 10:22
OpenVPN Switzerland 695Mb 0.81Mb 14:47
OpenVPN United States 695Mb 0.97Mb 12:16
OpenVPN United Kingdom 695Mb 1.0Mb 11:07

Tips: There are four US servers to pick from but selection is random so you may have to reconnect a couple of times if you insist on a particular US server.

Note: The handshake protocol (MSCHAP_V2) used by many PPTP connections has been cracked and therefore PPTP could now be considered unencrypted. For maximum security use OpenVPN or L2TP.
https://www.cloudcracker.com/blog/2012/07/29/cracking-ms-chap-v2/

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Article last updated: April 15, 2014 by vpnadmin

20 Responses to “Private Internet Access Review”

  1. Protection
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    Really good speeds (I’m in Australia) for NL, US and UK servers, great support and forum, plus the cheapest 12 month VPN plan around. PIA OpenVPN client has excellent features, however is somewhat hit and miss. I had dropouts and other issues with the PIA client, and eventually just ended up using OpenVPN GUI. Despite one of the best “No Logs” Policy, I would personally prefer a non-US provider, however would still definitely recommend PIA to anyone.

    Reply
  2. Protection
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    I’ve tried a few VPNs over the years. PIA is excellent so far. Speed hasn’t taken a hit at all on the US server I use. On some tests it’s better than not using it. I like the complete anonymity and the price is spectacular.

    I don’t use their client software as I’m using Viscosity (which is a rock solid replacement for Tunnelblick) plus DNSCrypt. VPN clients don’t always play nice with DNSCrypt and it takes a little bit of work to get the setup with Viscosity to work, but it does. BTW I had to figure that out on my own as I couldn’t find any solution on the ‘net. And that was when I using a different VPN that had much slower speeds (ProXPN).

    Also nice that there is an iOS profile to use. Wish it would stay connected like Onavo does regardless of being on WiFi or Cellular.

    Reply
  3. Protection
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    I’m in the UK and have been with these guys since May! Apart from a few initial niggles and problems that were dealt with speedily and politely I have nothing but praise for this company! PIA was the 6th VPN service I tried before deciding I was home!

    Don’t understand all the neg reviews, unless, as stated above, they are falsely planted by jealous rivals.

    Reply
  4. Protection
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    Fucking horrible provider. After hearing so much about them I though, yeah why not.

    Linux client?!?! PIA just gives a .sh that installs network manager in ubuntu. THIS IS NOT A LINUX CLIENT

    PIA is a waste of time and money. They have bad software, NO knowledgebase to speak of. I’ve been in IT
    for 10+ years and had a seriously hard time getting this to run. Once I did I was dissapointed to see
    they have barely any locations and the VPN speed is not that great.

    I’m asking for a refund as I already found a better provider.

    Reply
    • Protection
      Reliability
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      Several of the customer here are completely ignorant (eg. Linus).

      PIA offers clients for Windows and Mac. For Linux, the setup requires a little work, but anybody can do that.

      I’ve found it very stable and very cheap, and I use it permanently.

      They have several servers around the world, so that one can choose.

      The speed is good to very good, although I’ve found that some servers have some problems with some websites. For example, right now I can’t execute the test on https://www.dnsleaktest.com on the dutch server, while I can with the german one.

      All in all, I’ve tried other ~3 services in the past, and this is the best.

      Reply
  5. Protection
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    I am using Private Internet Access right now. It works well and being in the US means they dont have to log. All those other commenters are bs, and I wouldnt be surprised if they were made by the other vpn companies.

    Reply
  6. Protection
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    The speeds and reliability and support is good for the money.

    But they are registered in the USA so this ‘we don’t log or share things’ talk is hogwash. Any VPN provider in the USA has an obligation to work with the authorities (the Patriot Act) so this is as anonymous as HMA (non-existent).

    Reply
    • Response taken from PIA’s answers given to TorrentFreak’s article VPN Services That Take Your Anonymity Seriously, 2013 Edition:-

      1. We absolutely do not maintain any VPN logs of any kind. We utilize shared IP addresses rather than dynamic or static IPs, so it is not possible to match a user to an external IP. These are some of the many solutions we have implemented to enable the strongest levels of anonymity amongst VPN services.

      2. Our company currently operates out of the United States with gigabit gateways in the US, Canada, Germany, France, UK, Switzerland, Sweden, the Netherlands and Romania. We chose the US, since it is one of the few countries without a mandatory data retention law. We will not share any information with third parties without a valid court order. With that said, it is impossible to match a user to any activity on our system since we utilize shared IPs and maintain absolutely no logs.

      Reply
  7. Protection
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    I also use btguard and vpn4all and although the others are good for the money you cannot beat this service. Always quick speeds, helpful IM service for chat. Never disconnects either

    Reply
  8. Protection
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    I’ve had no issues regarding geolocation protection during my 7 days of trial with PIA. However, the mains issues I had were:
    -very restrictive NAT on most servers. XBOX rarely gets to connect, their DNS severely limits what you can do online.
    - it’s ok for most computer/tablet use but for other devices (game consoles, dedicated media players) it’s not enough
    - their support is very slow to understand and slow to reply.

    The worst part: there’s no refund like promised! It’s been over two months since I renounced my subscription after the trial (6th day) and even though they acknowledged I am eligible for a refund, there’s been no reaction during all the time (only replies like ‘we’re looking into it’).

    Reply
  9. Protection
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    i OWN MAC….. they told me that there is not DNS leak protection for the MAC OS….. so the tier 1 support tol me to use Google’s DNS servers via 8.8.8.8 and 8.8.4.4 and said hundreds of thousands of people use it so they could never track me…. .FUCK THAT! BTW DNS leaks are just as bad as not having a VPN….. they were good on replying back quick and they did have good price.. just missing the mai factor…

    Reply
  10. Protection
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    I´ve been using for 2 months in two diferent countries, one in South America and the other one in the North. Never had a problem and have never been desconnected. Because of this, I´ve just signed for the one year plan.

    Reply

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